21 October-13 March 2022
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Recent News

16 Dec, 2021 /
RNT Rausch GmbH
Hibagon - Mobile Data Safe
Use Hibagon to overcome typical challenges associated with large data transfers like ban...
16 Dec, 2021 /
AOTO
AOTO Delivers the Largest Resolution LED Screen for Ningbo Subway
AOTO Delivers the Largest Resolution LED Screen for Ningbo Subway
16 Dec, 2021 /
AOTO
AOTO’s CV Series Steals the Show Turkey’s ATV Studios
AOTO’s CV Series Steals the Show Turkey’s ATV Studios
13 Dec, 2021 /
I. Hoffmann
The IABM Young Person of the Year Award goes to employee of nanocosmos, provider of Interactive Live Streaming
The International Trade Association for the Broadcast & Media Industry, awarded nanocosm...
13 Dec, 2021 /
Skyworth
Amlogic and Skyworth Partner to Create Netflix Ready Fast-track Platform for Operator RDK Set Top Boxes
Reference Design Kit has been a preferred solution for many premium Pay-TV operators how...
tmt.knect365.com
/ 19 Oct, 2021
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iCX among the top 8 products shortlisted for 'Advanced TV Innovation of the Year 2021' Award by Digital TV Europe

https://tmt.knect365.com/videotech-innovation-awards/2021-shortlist/

iCX manages and monitors millions of CPEs intelligently to improve operational efficiency and enhance customer experience (CX)

Improve Operational Efficiency

  • Optimize workflow rolls through automated and simplified operations and intelligent firmware upgrades
  • Proactive real-time monitoring and self-healing mechanisms to reduce call volumes, truck-rolls 
  • App based assisted diagnostic service for field trials management and faster roll-outs
Enhance Customer Experience
  • Accelerate customer onboarding with zero-touch provisioning and self-care app 
  • Quick problem resolutions through remote screen access to customer support personnel
  • Hyper personalization through recommendations from advanced analytics
Benefits:
  • Reduce truck-rolls and cord-cutting, solve problems faster, ensure high availability and improve efficiency at a lower cost
  • Rapidly scale operations across regions to handle an increasing number of devices while improving overall QoS
  • Deliver first-rate customer experience
  • Reduce call volumes and deliver an uninterrupted viewing experience
  • Stop revenue leakage by preventing unauthorized use of managed devices or pirated content
  • Use rich data on usage patterns to help generate new revenue streams, hyper-personalize services, and improve marketing ROI
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